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Check audio and a downloaded video
Find a downloaded file, diagnose playback and check the soundtrack before posting.
Site editorial team · Updated
Test the file outside the preview
A browser preview and a file saved to your device are different copies. Check the saved file before closing the result page. Browser and device settings determine where a download is stored.
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After downloading, open your browser’s downloads list. Use its file-location option, or look in the Downloads folder in your device’s file manager.
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Check that the download finished. A file that is still downloading or has a size of zero is not a usable saved copy.
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Open it in a local video player. If one player cannot open the file, try another player before assuming that the video itself is broken.
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Listen with the player unmuted. Check both device volume and player volume; a muted preview alone does not tell you whether the file has an audio track.
Check music rights separately
The current template includes the original music from its reference video in the downloaded MP4, at its original speed and timing. Older examples and tasks may be silent. Included audio does not grant a commercial music license; permission depends on your platform, account and intended use.
If you add music in a social platform’s editor, check the track’s current permissions for your account type and intended use. Access in one platform does not by itself grant permission to export that track to another platform or use it in an advertisement.
Preview the final edit once more before posting. If both the file and the editor supply audio, adjust or remove one track to avoid two soundtracks playing together.